A book-shaped pendant engraved with your loved one's name and years of life on the cover, with a small QR code engraved inside.

The QR code links to a Virtual Memorial built by you where you can share historical information, memories, accomplishments, videos and photos. The Virtual Memorial and voice feature are also included with all purchases.

The Voice Feature is completely optional and is included with all necklace purchases.

When you are creating the Virtual Memorial, there is a section to upload a short voice clip of your loved one and answer some personality tuning questions.

Once you add this to the Virtual Memorial, a "Talk With" button will appear, and you can have a conversation with your loved one's voice and personality.

Open the book pendant and scan the QR code inside using a smartphone or QR code scanner. This will direct you to the Virtual Memorial where you can view and share memories.

1. A book pendant customized with the name and dates, in Gold, Silver / Gold, or Silver / Black
2. A matching chain.
3. A small QR code engraved inside the book.
4. Optional inside engraving: their fingerprint, or a short message on the pages.
5. A Virtual Memorial you can edit at any time.
6. The Virtual Memorial voice feature.
7. Customer support to assist with setup and ongoing questions.

Every necklace includes a small QR code engraved inside the book. You can also add their fingerprint, or a short engraved message: up to 15 characters on page 1 and up to 15 characters on page 2.

For the fingerprint, simply upload a clear photo when you order and our engraving team takes it from there. An ink print or a funeral home fingerprint card works great.

We review every file before engraving and will reach out if we need a better image.

We need a clear digital photo of a fingerprint. Here are the most common ways to get one:

If your loved one has passed: Contact the funeral home that handled arrangements. Many funeral homes take fingerprints during their care process, even if you didn't request one. Ask if they have a fingerprint on file and request a photo or scan of it. Note: we can't accept physical fingerprint cards by mail, so ask the funeral home to email you a digital copy, or take a clear photo of the card yourself.

Taking a print yourself: Use a standard ink pad from any office supply store. Roll the finger gently from one side to the other on the pad, then roll it the same way onto plain white paper. Photograph the result.

No ink pad? Try the pencil method: Rub a pencil back and forth on paper to create a dark graphite patch. Press the fingertip into the graphite, then press clear tape onto the fingertip. Peel the tape off, stick it onto white paper, and photograph it.

You can upload one image. For best results:

• Photograph in bright, even lighting, directly above the print
• Make sure the full print is in focus and fills most of the frame
• Use plain white paper with good contrast (dark print, clean background)
• Avoid shadows, glare, and blur

We do minor cleanup, such as adjusting contrast and removing small smudges, to prepare your print for engraving. We can't reconstruct incomplete, blurry, or heavily smudged prints, so the quality of the final engraving depends on the quality of the image you submit.

1. A biography
2. Photo gallery
3. Video gallery
4. An obituary link
5. The voice feature
6. Burial location (if applicable)
7. An interactive tribute section for others to leave a message including pictures and videos to the Virtual Memorial. You have control over whether others can leave a tribute.
8. Public or private mode

We allow direct upload of photos and videos to the Virtual Memorial.

Yes, you can update the content on the Virtual Memorial at any time, allowing you to add new memories and photos. You can also use the voice feature immediately or set it up in the future.

• Upon purchase, you will receive a link to build the Virtual Memorial. During this time, we will prepare your order and ship to your destination.
• As each necklace is custom engraved, please allow 1-3 days for fulfillment. If time is of the essence due to a funeral or memorial service, add Rush Production at checkout to move to the front of the line.
• Our necklaces are engraved in and shipped from Austin, TX. Tracking will be provided via email once the shipment is sent.
• We stand behind our product. If there are any defects or damages, we will replace your necklace at no additional cost.
• As each necklace is custom made, we are unable to accept returns.
• If there are any issues with your order, please contact us at hello@memorygram.com

Yes, all uploaded content is securely stored and only accessible by those you share it with.

Yes! If you have a website page you prefer we link to, we are happy to facilitate. Just email us at hello@memorygram.com after you place your order and we will direct the QR to your preferred URL link.

We know you're trusting us with something irreplaceable, and that trust means everything to us.

Memorygram is a family owned business. We're profitable, we have no debt, and that's been true for over a decade. There are no outside investors or VCs who can push us to sell or cut corners, because we aren't beholden to anyone but the families we serve. This is our life's work, and we're in it for the long haul.

That said, we never want you to feel like your memories are locked away with us. Everything you add to your memorial, every photo, video, voice message, and written memory, is yours to download and keep anytime. In one download you can save all the content to your phone, your computer, iCloud, Google Drive, wherever feels right for your family.

And the necklace itself? It is a permanent keepsake, made to last for generations. It doesn't need us, or anyone, to keep telling your loved one's story.

Yes. The QR code inside the book simply opens your virtual memorial, which lives online as a shareable web link. That means your memorial is not dependent on one specific phone or app, and you can always share the memorial directly by sending the link to family and friends. The necklace is a convenient way to access it with a scan, and the memorial itself is designed to remain accessible over time.

Yes! Many of our customers create memorial keepsakes and Virtual Memorials for both humans and pets. Our Virtual Memorial is built for both.