Accessibility Statement

Accessibility Statement for Memorygram

Last Reviewed: January 8, 2026

Memorygram, Inc. is committed to providing a website experience that is accessible to the widest possible audience, including individuals with disabilities. We view accessibility as an ongoing effort and continually work to improve the usability of our websites and digital services.

This statement explains our accessibility approach and how users can contact us if they encounter accessibility barriers.

Scope of Coverage

This accessibility statement applies to all websites and services operated by Memorygram, including:

It also applies to future subdomains or digital tools that operate under the Memorygram brand.

Accessibility Standards and Conformance Status

Memorygram strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably feasible. These guidelines are widely recognized as the standard for accessible digital content.

While we make ongoing efforts to align with WCAG 2.1 Level AA and applicable requirements under the Americans with Disabilities Act (ADA) and Section 508 of the U.S. Rehabilitation Act, some pages or features may not yet fully conform to these standards.

Accessibility is an evolving process, and full conformance across all content may not be immediately achievable.

Compatibility and Assistive Technologies

Our websites are designed to be compatible with commonly used assistive technologies, including:

  • Screen readers such as JAWS and NVDA
  • Screen magnification tools
  • Speech recognition software
  • Keyboard-only navigation

We aim to support current versions of major browsers and assistive technologies.

Ongoing Accessibility Improvements

Memorygram actively works to improve accessibility across its platforms. Our efforts include:

  • Supporting keyboard navigation for core user flows
  • Maintaining readable color contrast and text clarity
  • Using semantic HTML and appropriate ARIA attributes where applicable
  • Conducting periodic accessibility reviews using a combination of automated tools and manual testing, including WAVE, axe DevTools, and Google Lighthouse

Accessibility considerations are incorporated into ongoing development and content updates when feasible.

Known Limitations

Despite our best efforts, some accessibility limitations may exist. These may include, but are not limited to:

  • Third-party platforms or services not fully controlled by Memorygram, such as hosted checkout systems or messaging providers.
  • User-generated content, including uploaded images, handwritten materials, or personal media.
  • Beta or experimental features that are still under evaluation.

We continue to work toward improving accessibility in these areas where reasonably possible.

This statement reflects Memorygram’s good-faith efforts and is not a certification or guarantee of full compliance.

Feedback and Accessibility Support

We welcome feedback regarding the accessibility of our websites and services. If you encounter an accessibility barrier or require assistance, please contact us:

Email is the preferred and most efficient way to reach us regarding accessibility matters. We aim to respond to accessibility inquiries within 3–5 business days.

Additional Information

For information about how we manage user data and related rights, please review our:

Future Updates

This Accessibility Statement is reviewed periodically and updated as our services evolve or as accessibility practices change. Updates may occur annually or in connection with significant platform changes.